EPRO has helped numerous clients improve execution and better meet customer needs by applying Business Process Redesign. Our approach focuses on optimizing workflows, streamlining operations, and aligning processes with strategic goals. Typically, our work generates cost savings of 20 to 30 percent of the addressable cost base. However, the real advantages lie in reduced cycle times, enhanced quality, and increased customer satisfaction. By implementing these changes, organizations experience a significant boost in operational efficiency, enabling them to deliver better results and maintain a competitive edge in their respective markets.
What we do
Business Process Redesign examines the efficiency and effectiveness of a company’s most critical processes. It is a key enabler to deliver the highest-quality of service, in the most productive way, at the most competitive cost and time to output.
We work with each of our clients to prioritize key processes based on the value at stake. For each priority process, we develop a view of the current state based on operational data, using detailed process maps and analysis to help identify major gaps. We then work together with a cross-functional client team to define a series of principles that will guide the solution generation phase, and create a vision of the future state of each process from the ground up, along with the road map to achieve the near and long term results.
We work very closely with our clients in this type of project, enlisting a team from all the functional areas impacted at the leadership and the solution generation level. This allows us to eliminate waste, unnecessary wait times, reports, handovers, and sign-offs while ensuring the integrity of the process.
